British Airways (BA) planned to outsource 80% of its IT workforce to Tata consulting services (TCS) a large indian IT outsourcing company by dubious use of UK work visas.
The following article is from February 26 2016 where IT staff voice their concern over the outsourcing plan.
Less than 18 months later BA It systems collapse and BA flights are cancelled around the world.
The CEO Alex Cruz refuses to step down and is actively trying to gag staff from laying blame where blame is due, the incompetent short sighted cost cutting management and the equally incompetent TCS.
So has anyone learned anything from this?
probably not, so lets recap.
Outsourcing does not save money it just reduces the talent level.
If outsourced employees were talented they would have emigrated, and been available as local staff.
Cutting cost on vital operations puts vital operations at risk of systemic, catastrophic failure.
Bad managers (and leaders) will always attempt to silence criticism rather than accept criticism.
In the 21st century IT is not an optional extra or luxury for most business, its a critical element, with many businesses unable to function with out it.
So Matt Barrie has released an article relating to the Sydney pub lock out laws. Basically he argues that the laws were created under false pretenses to give James Packers Casino a monopoly for early hours drinking, which effectively saved the company. His accusation seems to have merit, but it may not be his article at all.
If one digs a little deeper into Matt Barrie one finds he is the CEO of Freelancer an Australian listed company which more or less runs a escrow scam ripping off employers and contractors by being the man in the middle that holds the bag for payments between the parties and frequently keeps the money or withholds it for extensive periods of time for no good reason.
find out more here:
some examples of the freelancer scams:
Freelancer is a Fraudulent rip off. They will try and steal you money. Its hard to believe that this company is still aloud to operate with so many contractors and Employers being ripped off. I wish i did product review search before I used them. Im $921 out of pocket for nothing in return. Their support is the worst in the world. No telephone support like other companies and terrible email support and response times.
Here is my story. I hired a contractor to do some website work after paying one of freelancers staff a fee of $32 fee to recommend the best freelancer for the job. I interviewed the contractor they recommended, I awarded the job to him and we agreed on a timeframe to complete the work. I then paid $800 for the job plus other admin fees $27 & $18 to Freelancer . Once I had paid freelancer the funds, the contractor then said he was going on holidays and would not be free much to do the work. We clearly discussed the time frame and he assured me he was available to complete the job. But then as soon as the job was awarded and moneys transfer to Freelancer the contractor told me he is now not available much to do the work.
I needed to get the job done and decided to get somebody else to do the work from a different agency. The contractor demanded he gets paid $100. Basically for just the job interview. No work had started or documents were provided to the contractor. I told him its ridiculous you wanted to get paid for briefly discussing the job over skype, but he demanded to get paid $100 for the job interview. I contacted Freelancer support and they told me there was an arbitration process that had to be followed. So I did that and paid another $42. The contractor backed down and I was won the dispute. They still will not release my money back to me even though i clearly won and no work has even started.
Freelancer has now locked my funds and mentioned in the notes that this matter will be resolved in 64 days. 64 days my friends, can you believe it 64 days. They has asked me to supply my passport , rates notices and other proof of id. I thought this was ridiculous but as this was not need in the beginning but did as they requested. Absolutely made no difference. Their poor support has disappeared.
This drama has been going on for 3months now. Im $921 out of pocket. I can not get a refund or use the money to get any work done.
Its not worth it to ever use this company. There are other better reputable alternatives with support.
64 days time frame to solve a support ticket is ridiculous, can your business afford that?
I was working with a freelancer when they suddenly locked me out of my account and refused to reply to emails. The milestones were cancelled, so the freelancer was not even paid, although she had partly delivered the job. 60 USD of mine got fraudulently seized. I wish I checked reviews before signing up to them. I knew there were schemes like this, but I didn’t expect such a big site to be one. I can’t believe it still operates.
I received a response: “It is stated in our Terms & Conditions that Freelancer.com may terminate the participation of a User if we think that they are creating problems, legal liabilities (actual or potential), infringing someone else’s intellectual property rights, engaging in fraudulent, immoral or illegal activities, or for other similar reasons”.
I merely ordered two articles for my website.